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The People Behind H&L

Behind every great travel experience is a team of people who believe in making the journey better. Meet the individuals whose expertise, experience and shared passion for travel help shape the vision, direction and experiences of H&L Travel Centre.

Service teams, close to you

We bring together expertise and travel-market knowledge across key regions, with teams in Nairobi and Lagos, supported by European and international partnerships.


Leadership Team

Njerie Thompson, Travel Operations & Partnerships Lead

Njerie brings the human touch to H&L Travel Centre. An IATA-certified travel planner, she combines professional travel expertise with a genuine passion for people, destinations and exceptional travel experiences.

With strong knowledge of the African and Dubai travel markets, she brings valuable destination insight and regional connections to the business. Based in Nairobi and supporting H&L's Lagos operations, she helps strengthen the company's presence across key markets.

Known for her warmth, welcoming personality and natural ability to connect with people, Njerie believes that great travel begins with understanding the traveller. Her focus is making every customer feel welcomed, understood and confident in their journey.


Joe EK, Aviation Professional & Strategic Advisor

A captain in a leading global airline,  Joe brings international aviation insight and a strong customer-experience lens to H&L.

  • Focus: industry perspective, strategic guidance, and decision “sense-checks”
  • Strength: modern traveller needs and what makes journeys feel seamless
  • Role: advisor (not involved in day-to-day operations)

Ninna F.K, Co-Founder & Technology + Business Strategy Advisor

Technology and travel professional with 15+ years in the industry, focused on turning complex travel processes into simple, customer-friendly experiences.

  • Background: software development + travel operations
  • Focus: digital experience, automation, and service quality
  • Strength: practical problem-solving and customer-first decisions